About Aseanindo
Trusted partner since 2009 for one stop solutions business services providing call center infrastructure, technology and human resource outsourcing
Experience in managing Call Center operation
• Infrastructure set up
• Integrated Application (CRM Voice and Digital) and Telephony
• Day to day operationsBeing our partner, clients can have more time to focus in developing their own business.
Solution for clients/agents to work from home
Solution for clients/agents to work from home
With the covid 19 pandemic, there are new regulations and restrictions from government including maximum attendance at the office. This can lead to decreasing productivity.
Aseanindo can offer solution for agents/clients to work from home or other places. Equipped with application and telephone route to call customer using VPN facility.
Business Solutions
Aseanindo provides call center’s applications and telecommunications including hardware and software required by our clients
We can also provide premises with facilities such as parkings, restaurants, elevator, genset etc with strategic location easily access by public transportations
For security assurance, the building equipped with smoke detector, sprinkle, alarm system and CCTV
Workstation equipment such as qubical, workdesk, chair, PC, monitor, headset, server.
Call center area will have workstations’s area, pantry, training room, meeting room and prayer room.
Aseanindo develop its technology to deliver client’s request with support and maintenance from our dedicated technical staff
Aseanindo provides quaity people suiting client’s need including managing payroll services
We provide multioperators telecommunication services with competitive price but still maintaining superb voice quality.
We also provide messaging communication through Whatsapp & LINE.
Call Center Solutions
Infrastructure Solutions
- Telephony technology using carrier class modem with modular system
- Multiple operators for back-up system
- Call Data Record per usage
- Pay per usage cellular-like voice quality
- Nationwide coverage robust hardware
HR Solutions
- Recruitment services by advertising, company database, flyer to campuss, social media and MGM programs
- Selection Process
On Paper Offering
Psychological test (if necessary)
English test (if necessary)
Conversation test (if necessary)
Interview : Interview I, Interview II, Final Interview
Checking candidate’s background from their last employer, emergency contact, social media and NPWP verification. - Payroll services
Salaries transferred to employer’s bank account with online salary receipt and calculation of BPJS and PPH 21. - Registration and Administration
Including contract of employment and signing. Registration of BPJS Kesehatan and Ketenagakerjaan. - Attendance and Performance
Making report of attendance, overtime and shifting. - Training Initial Training (Selling skill, Soft skill, Communication skill, Persuasion skill, Role play live as an agent)
Product Knowledge (by client)
Refreshment Training
- KPI (Key Performance Indicator)
Based on attendance performance, quality, attitude product knowledge of employee. - Rewards and Additional Treats
Motivational Programs Outing, breakfasting event, celebration, etc. - Review and Evaluation
Especially for low performance employees - End of Employment
Arranging paklaring (recommendation letter) and termination letter - Solution for clients/agents to work from home
With the covid 19 pandemic, there are new regulations and restrictions from government including maximum attendance at the office. This can lead to decreasing productivity. - Aseanindo can offer solution for agents/clients to work from home or other places.
Equipped with application and telephone route to call customer using VPN facility.
Our Clients
Contact Us
ASEANINDO
Setiabudi Building II
6th Floor Suite 601 – 602
Jl. HR. Rasuna Said Kav.62
Jakarta Selatan 12920
Telp : 021 – 5290 6817
Fax : 021 – 5290 3036
HP : 0877-44084509